Coccolino

For addresses within UK mainland, we aim to deliver your goods to you within 5 working days if you order before midday Monday - Friday (excluding bank holidays) but please allow 10 days from receipt of your order. Items are despatched using Royal Mail recorded delivery therefore someone will need to sign for the package.

Whilst we will endeavour to ensure that this estimated delivery time is met, we cannot accept any liability for late deliveries which are due to circumstances outside of our control (i.e.postal strike). We are happy to deliver to a work or other chosen address given when placing order.

Delivery is charged at £3.50 for UK orders.

We despatch items using International Signed For Delivery and therefore someone will be required to sign for the package. Despatch times from point of order are as per delivery within UK mainland (see above). The rest of the World, shipping is charged at £5.95

Goods dispatched to countries outside of the EU may have an import duty and/or taxes levied on them when they reach your country. You should contact your local customs office for further information. Any additional charges for customs clearance,will be your responsibility. These are beyond our control.

Orders will be sent to the delivery address that you specify when placing your order. We cannot be held responsible if this delivery address is incorrect. We will not be able to accept responsibility for lost or stolen items if at your request they have been left somewhere unsigned. We do prefer however that ALL packages are signed for. On occasion items maybe lost in transit. If this occurs, please contact our customer services by email at customerservices@coccolino.co.uk or by telephone on 01603 633533 quoting your order number and full delivery address and we will investigate the issue promptly.